Privacy notice

CrownLab LDN respects your privacy. This notice explains the information we may receive when you contact us about cap cleaning or restoration.

Information you may give us

When you contact us by WhatsApp, email or social media, you may provide your name, contact details, cap photographs, collection or delivery information and details about the service you want.

How we use it

We use that information to assess your cap, respond to enquiries, provide quotes, arrange collection, drop-off or postage, deliver the requested service and keep reasonable business records.

Sharing

We do not sell your personal information. Information may be handled by the communication, payment, delivery or technology providers needed to operate the service. Those providers have their own privacy terms.

Photos

Photos sent for assessment are used to review condition and support the service. We will not intentionally publish identifiable customer information. Before-and-after images may be used for marketing only where appropriate permission has been obtained.

Website

This pre-launch website does not currently use an on-site enquiry form. Clicking WhatsApp, Instagram, Threads or email takes you to a third-party service whose own privacy policy applies.

Retention and your choices

We keep information only for as long as reasonably needed for enquiries, service delivery, records and any applicable legal or accounting requirements. You can ask us about information we hold about you or request correction or deletion where applicable.

This notice may be updated as CrownLab LDN adds booking, payment or other website features.